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Odin for Information Technology

IT that keeps up with the business.

IT teams live in admin consoles: identity, devices, licenses, tickets. Odin works through them on your screen, following your runbooks step by step, so routine requests close in minutes.

  • Works in your existing software
  • Act or Guide
  • You stay in control

Reconcile this month's invoices against the bank export and flag anything unmatched

Act Guide Sees this screen only when you start
  • Opened the bank export
  • Matched 212 lines to invoices
  • Flagged 3 items for your review

The everyday grind

Where information technology teams lose their hours.

  • Onboarding is a checklist marathon

    Accounts, groups, licenses, devices and access requests across many consoles for every hire.

  • Offboarding risk

    A missed step can leave access open long after someone has left.

  • Ticket queues never shrink

    Password resets and access requests crowd out real projects.

  • Runbooks go unread

    Documented procedures exist, but following them by hand is slow.

How Odin helps on screen

Press a key. Odin takes it from there.

Examples of what members ask Odin to do in the tools this industry already relies on.

Act mode

Odin does it

  • “Onboard a new hire: create their identity account, add groups, assign Microsoft 365 licenses and enroll their laptop in Intune, following your runbook.”
  • “Offboard a departing employee across Google Workspace, Okta and Slack, then attach a completion checklist to the ticket.”
  • “Work the access request queue in ServiceNow, verify approvals and grant the right group membership.”

Guide mode

Odin shows you

  • “Walk an employee through installing a VPN client and connecting for the first time.”
  • “Show a junior admin how to set a conditional access policy and what each option does.”
  • “Guide a manager through approving access requests in the portal.”

Works on screen in tools such as

  • ServiceNow
  • Jira Service Management
  • Okta
  • Microsoft Entra ID
  • Google Workspace Admin
  • Microsoft 365 Admin
  • Jamf
  • Intune
  • Freshservice
  • Confluence

Product names are trademarks of their respective owners and are shown only to illustrate the kinds of software Odin can operate on screen. No affiliation or endorsement is implied.

Workflows

Ready-to-run workflows for your team.

  • Workflow

    Joiner, mover, leaver

    Consistent identity and access changes for every lifecycle event.

  • Workflow

    License optimization

    Find unused licenses and prepare reclamation for approval.

  • Workflow

    Ticket deflection

    Resolve routine requests and document the fix.

  • Workflow

    Device compliance

    Check enrollment and patch status and chase exceptions.

  • Workflow

    Access reviews

    Assemble group memberships for managers to certify.

  • Workflow

    Runbook execution

    Turn written procedures into reliable on-screen execution.

Swarms and portfolios

A watchful eye on every console.

Swarms review configurations, license usage and documentation drift, cycle after cycle, and brief you on what changed. Managed service teams can run a portfolio of client environments in the same region without territory limits.

  • Configuration drift reports
  • License and spend insights
  • Multi-client portfolios for service providers

Territory

One region

Category

Same type

Assets

Unlimited

Specialists

Experts in information technology, on call.

Bring any of these specialists into your Odin workspace. They share your context, so you never start from scratch.

  • Identity administrator

    Designs groups, roles and access policies.

  • Service desk lead

    Writes macros, knowledge articles and triage rules.

  • Endpoint engineer

    Plans device rollout and compliance baselines.

  • IT procurement analyst

    Compares licensing options and renewal terms.

  • Documentation writer

    Turns tribal knowledge into clear runbooks.

Security and compliance

Respecting the rules of your industry.

  • Odin uses each admin's own credentials and inherits their role; it never escalates privileges.

  • Require Guide mode or human confirmation for destructive actions such as deletions.

  • Keep your ticketing system as the record of every change, as you do today.

  • Members choose when Odin can see the screen and can stop a task at any moment.

Always, in every industry

  • Odin sees the screen only when a member starts a task
  • A Stop button and stop shortcut that halt Odin instantly
  • Passwords, payments and confirmations wait for a person
  • Actions limited to the member’s own access

These notes are general guidance, not legal or compliance advice. Your organization remains responsible for meeting its own obligations.

Read about Odin security →

What changes

The difference teams notice first.

I

Same-day onboarding

New hires have what they need on their first morning.

II

Cleaner offboarding

Every step completed and documented, every time.

III

Shorter queues

Routine requests close quickly.

IV

Time for projects

Your team gets back to the work that moves the business.

Information Technology FAQ

Questions we hear often.

Do we need to integrate Odin with our identity provider?

No integration is required. Odin works through the admin consoles on screen with the access you already have.

Can Odin follow our runbooks?

Yes. Share the runbook and Odin follows it step by step, asking when something is ambiguous.

How do we limit what Odin can do?

Odin can only do what the signed-in admin can do, and you can require Guide mode for sensitive work.

How much does it cost to start?

Odin is free to start with a generous free tier. Paid plans add capacity and support, and you only pay for extra usage beyond your plan.

Odin for Information Technology

Hand off the busywork. Keep the craft.

Download Odin, open the software you use every day, press your shortcut and watch the first task get done.